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Parking Supervisor

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Job Description

Eminent Valet is actively seeking dedicated and motivated Parking Supervisors to become integral members of our esteemed and accomplished team. As a premier provider in Canada's valet service industry, Eminent Valet has built a strong reputation for excellence in customer service. We take pride in being one of the nation's largest and most respected valet companies.


Our operations span numerous major cities across Canada, where we continue to set the standard for quality, reliability, and professionalism. By joining Eminent Valet, you become part of a dynamic organization that values dedication, integrity, and a commitment to exceptional service.


Role Summary


The Parking Supervisor is the on-shift leader responsible for maintaining full control of the curb and ramp operations. This role ensures safe, calm, and efficient valet flow, protects guest experience during high-volume and high-visibility periods, and provides direct leadership to valet attendants on shift. The Parking Supervisor acts as the first point of escalation for operational, safety, or guest-related issues.


Key Responsibilities



  • Maintain continuous control of vehicle intake, staging, and retrieval flow

  • Make real-time decisions to manage congestion, pacing, and ramp safety

  • Supervise and direct valet attendants, assigning positions and rotations

  • Enforce service standards, professional conduct, and operational discipline

  • Act as first-level escalation for guest concerns and de-escalate situations calmly

  • Prioritize hotel guests, VIPs, residents, and time-sensitive departures

  • Enforce safety standards and adjust operations based on weather or risk conditions

  • Take immediate control of incidents and elevate to Operations as required

  • Conduct pre-shift readiness checks and briefings

  • Ensure proper documentation and shift handover reporting


Requirements



  • Strong leadership experience in valet, hospitality, or high-volume operations

  • Ability to stay calm, decisive, and authoritative under pressure
  • Excellent judgment, communication, and situational awareness

  • High standards for safety, service quality, and professionalism

  • Hands‑on, accountable leadership style

  • Available to work Saturdays, Sundays, and stat holidays with typical shift times of 10:00 AM-8:00 PM


Benefits



  • Competitive pay: $20/hour + performance‑based tips (no limit)

  • Opportunities for career growth within the organization

  • Ongoing workplace training and management support

  • A supportive and professional work environment


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How to Apply

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Frequently Asked Questions

Who is hiring?

This role is with Eminent Valet in Milton.

Is this a remote position?

This appears to be an on-site role in Milton.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

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