Operations Manager

Job Description

Operations Manager

Avenir Centre – Legends Global

Moncton, NB

Full-Time | Salaried-Exempt

Position Summary

The Avenir Centre – Legends Global is seeking an experienced and hands-on Operations Manager to support the daily operation, maintenance, and event execution of our world-class venue.

This role is responsible for overseeing facility operations while directly managing and supporting audio-visual and technical production functions. The Operations Manager ensures the venue is event-ready at all times and that live events are executed safely, efficiently, and to the highest standard.

This position requires working events, including evenings, weekends, and holidays.

Reports To: Director of Operations

Key Responsibilities

Operations & Facility Management

• Assist the Director of Operations in supervising all aspects of venue operations including engineering, building and grounds, technical services, event services, public safety, security, and custodial services
• Coordinate operational activities with internal departments, promoters, touring personnel, and contractors
• Implement and enforce facility policies and procedures
• Anticipate and resolve operational challenges in a timely manner
• Ensure facility readiness and smooth event execution
• Oversee maintenance of the physical plant and technical infrastructure
• Maintain responsibility for the Master MSDS log
• Serve as Manager on Duty as required

Audio-Visual & Technical Services

• Advance and coordinate AV requirements for concerts, corporate events, and special events
• Set up, operate, and strike audio, lighting, video, and staging systems
• Mix live sound and operate lighting/video systems as needed
• Supervise technical staff, stagehands, and visiting production crews
• Troubleshoot technical issues during live events
• Ensure proper use and maintenance of production equipment
• Enforce safety standards related to rigging, power distribution, and technical operations

Supervisory Responsibilities

• Oversee departments including Changeover, Housekeeping, Maintenance, Operations, Production, Technical Services, Event Services, Public Safety, Security, and/or Parking
• Hire, train, schedule, and evaluate staff
• Address performance management and employee relations matters in coordination with HR

Qualifications

Education & Experience

• A Bachelor's degree or technical diploma is considered an asset
• Minimum 2 years of supervisory experience
• Additional experience may be substituted for formal education
• Live event production or AV technical experience strongly preferred

Skills & Competencies

• Strong leadership and team supervision skills
• Excellent organizational and multitasking abilities
• Professional client-facing demeanor
• Strong written and verbal communication skills
• Ability to perform effectively in fast-paced, high-pressure environments

Technical Skills

• Proficiency in Microsoft Office
• Familiarity with event management or technical software preferred
• Technical or AV certifications considered an asset

Physical Requirements

• Extensive walking throughout the facility
• Occasional kneeling, climbing, and balancing
• Ability to lift or move up to 50 lbs
• Work performed indoors and outdoors, sometimes in adverse conditions

Schedule

Flexible availability required, including evenings, weekends, and holidays based on event schedule.

Compensation & Benefits

Competitive salary and comprehensive benefits package.

How to Apply

Please submit your resume and cover letter (including salary expectations) to:

Roberta Lins

HR & Payroll Manager

Subject Line: Operations Manager

This position will remain open until filled.

Only successful applicants will be contacted.

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Wellness program

Language:

• English (preferred)

Work Location: In person