Job Description
Medical Receptionist/Phlebotomist (Part-Time)
Languages: English, Mandarin, and Cantonese
Location: Markham, Ontario
EMR: OSCAR PRO
Overview
We are seeking a friendly, proactive, and organized Medical Receptionist to join our busy multidisciplinary healthcare team in Markham, Ontario. This is a part-time position with the opportunity to transition to full-time. The ideal candidate will be the first point of contact for patients, ensuring a warm and professional experience while supporting the clinic's medical, aesthetic, and wellness services.
Key Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures
- Manage multi-line phone systems to answer calls, schedule appointments, and respond to inquiries
- Maintain and update patient information accurately using OSCAR PRO EMR
- Coordinate communication between patients, physicians, and other healthcare professionals
- Support day-to-day administrative operations including filing, data entry, scanning, and supply management
- Promote all clinic services, including Medical Aesthetic Treatments and the Nutrition & Weight Loss Program, with the opportunity to earn commission on aesthetic treatment package sales
- Maintain confidentiality and comply with PHIPA and clinic privacy policies
- Represent the clinic professionally and assist with basic social media engagement such as posting and responding to messages
- Perform or assist with phlebotomy as required; phlebotomy experience is an asset, or willingness to complete a phlebotomy course is required
Qualifications
- Previous experience as a Medical Receptionist or in a healthcare administrative role preferred
- Experience with OSCAR PRO EMR is an asset (training provided if needed)
- Fluency in English, Mandarin, and Cantonese required
- Strong interpersonal and communication skills with a friendly, professional manner
- Excellent organizational and multitasking skills in a fast-paced environment
- Proficient in computer use, scheduling systems, and social media engagement
- Phlebotomy certification an asset, or willingness to obtain training
- Positive, team-oriented attitude and initiative to learn and grow
Why Join Us
- Supportive and collaborative work environment
- Growth opportunity from part-time to full-time
- Commission opportunities for aesthetic package sales
- Exposure to a broad range of medical, aesthetic, and wellness services
- Ongoing training and professional development
Job Types: Part-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 15 – 20 per week
Work Location: In person