Job Description
Work Model: Hybrid (2 days in office)
Salary Range: $50,000 – $70,000
About the Opportunity
Our client, a growing North American third-party logistics provider, is seeking a Logistics Coordinator to join their operations team. This organization specializes in delivering reliable, end-to-end freight solutions across Canada, the United States, and Mexico through strong carrier partnerships, responsive service, and real-time shipment visibility.
Their team is built on innovation, transparency, and strong relationships, and they succeed when their clients succeed. Every role plays a key part in keeping supply chains moving, and employees are trusted to take ownership, think proactively, and contribute to continuous improvement. This is an excellent opportunity for someone who thrives in fast-paced environments and wants to grow alongside a team committed to professionalism, collaboration, and accountability.
Position Summary
This role is responsible for coordinating FTL and LTL shipments, negotiating carrier rates, tracking freight in real time, preparing documentation, and ensuring a high level of customer satisfaction. The ideal candidate is organized, proactive, and comfortable working in a deadline-driven environment. Strong communication skills, attention to detail, and the ability to manage multiple shipments simultaneously are essential. After-hours and periodic weekend support will be required.
Key Responsibilities
Freight Coordination & Booking
- Quote clients and negotiate competitive FTL and LTL rates with carriers
- Book shipments online and over the phone
- Coordinate domestic and international shipments from booking through delivery
- Research and onboard new carriers across Canada, the U.S., and Mexico
- Enter shipment details accurately into internal systems
Shipment Tracking & Client Communication
- Track shipments in real time and proactively identify delays or issues
- Provide timely updates to customers regarding transportation schedules
- Communicate clearly with carriers to fulfill shipment requirements
- Maintain a strong client-service mindset
Documentation & Compliance
- Obtain and verify required documentation (BOLs, PODs, customs paperwork, invoices, etc.)
- Prepare and maintain accurate logistics records
- Understand documentation requirements for cross-border shipments
- Ensure compliance with transportation regulations and internal procedures
Issue Resolution & Collaboration
- Resolve service failures, discrepancies, and claims efficiently
- Collaborate with internal teams to meet service expectations
- Support process improvements and workflow efficiency
Qualifications
Education
Post-secondary education in logistics, supply chain, business, or related field preferred.
Experience
- 1–3 years of experience in logistics, transportation, or supply chain coordination
- 3PL or freight brokerage experience strongly preferred
Skills & Competencies
- Strong understanding of freight coordination and shipment lifecycle processes
- Knowledge of transportation documentation and customs basics
- Strong computer proficiency (Google Workspace, logistics platforms, data entry systems)
- Excellent multitasking and organizational skills
- Strong communication and problem-solving abilities
- High level of accountability and reliability
Asset: Fluency in Spanish
What’s Offered
- Competitive compensation
- Comprehensive health benefits
- Exposure to cross-border freight operations
- A fast-paced environment where initiative and ownership are valued
- Opportunity to grow with a scaling organization
- Direct collaboration with leadership and operations teams
Equal Opportunity Statement
Our client is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Accommodations are available throughout the hiring process upon request.