Logistics Coordinator

Job Description

Position Overview

The GVA Coordinator is responsible for coordinating and supporting the daily execution of value-added services within the warehouse operation. This role ensures customer-specific work is completed accurately, efficiently, and in accordance with established service, quality, safety, and inventory control standards.

The successful candidate will play a key role in organizing workflow, supporting staff execution, maintaining accurate records, and ensuring all value-added activities are completed on time and to specification. This position requires strong attention to detail, sound organizational skills, and the ability to manage competing priorities in a fast-paced operational environment.

Key Responsibilities

• Coordinate day-to-day GVA activities, including rework, relabeling, kitting, repacking, ticketing, inspection, bundling, sorting, light assembly, and other customer-specific services.
• Review and prioritize workload based on customer requirements, operational deadlines, and shipment schedules.
• Ensure all required materials, documentation, work instructions, and inventory are available before work begins.
• Monitor workflow and job status to ensure timely completion of all assigned tasks.
• Communicate clearly with operations, inventory, customer service, and leadership regarding priorities, delays, and completion status.
• Verify work is completed in accordance with customer instructions, standard operating procedures, and internal quality expectations.
• Identify and escalate discrepancies, shortages, damages, quality issues, or process failures in a timely manner.
• Maintain accurate records related to work orders, inventory usage, completed tasks, damages, and exceptions.
• Support inventory accuracy by ensuring product movement and material usage are properly recorded in the appropriate systems.
• Assist in training and guiding team members on work instructions, customer requirements, and departmental expectations.
• Promote a safe, clean, and organized work environment within the GVA area.
• Support continuous improvement initiatives aimed at improving productivity, reducing errors, and strengthening process discipline.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in a warehouse, logistics, manufacturing, or value-added services environment preferred.
• Previous experience coordinating workflow, assigning tasks, or supporting frontline operations is considered an asset.
• Experience working with customer-specific instructions, packaging specifications, labelling requirements, or rework activities is preferred.
• Working knowledge of warehouse systems, inventory processes, and Microsoft Office applications is an asset.
• Forklift certification, or willingness to obtain certification, may be required depending on operational needs.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills.
• High attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to work collaboratively across departments and with frontline staff.
• Sound problem-solving skills and ability to identify and escalate issues appropriately.
• Working knowledge of warehouse processes, inventory controls, and operational workflow.
• Demonstrated sense of ownership, accountability, and reliability.

Working Conditions

• Work is performed in a warehouse environment.
• Frequent standing, walking, bending, and lifting may be required.
• Use of warehouse tools, materials, and equipment may be required.
• Flexibility in hours may be needed based on customer demand and operational requirements.

What We Are Looking For

We are seeking a dependable and detail-oriented individual who can bring structure, urgency, and accuracy to our GVA operation. The ideal candidate is organized, proactive, comfortable working in a hands-on environment, and able to ensure customer requirements are executed consistently and correctly.