Insurance Administrator

Job Description

Job Title: Insurance Administrator

Reporting to: Manager, Insurance and Investment Administration

Position Summary

We are seeking a detail-oriented Insurance Administrator to handle the daily processing of a wide range of insurance administrative transactions in response to client requests and contractual requirements. This role demands exceptional attention to detail, strong organizational skills, and the ability to manage a high-volume workload while meeting deadlines.

Key Responsibilities

• Accurately process a high volume of daily transactions for various insurance products in response to client requests, ensuring completion within established timelines.
• Review incoming client requests to ensure all requirements are met prior to processing.
• Contribute to a culture of continuous improvement by assessing workflows, processes, and procedures, and recommending efficiencies to enhance customer service.
• Ensure high levels of client satisfaction by delivering work that meets client needs and expectations.
• Perform other duties as assigned by the Manager of Insurance and Investment Administration or the Chief Operating Officer.

Qualifications & Experience

• 3–5 years of experience in financial services administration, preferably with a strong foundation in insurance operations.
• Post-secondary education in business administration, finance, accounting, economics, or a related field.
• Strong verbal and written communication skills.
• Proven ability to meet high performance standards with a strong work ethic.
• Exceptional organizational skills and the ability to prioritize effectively in a deadline-driven environment.
• Highly developed time management and self-management skills.
• Self-motivated, with strong interpersonal skills and the ability to work both independently and collaboratively.
• Meticulous attention to detail, ensuring accuracy and consistency in all tasks.
• Innovative, solution-oriented mindset with a commitment to continuous improvement.

Work Environment

• Hybrid work model, combining work from home with in-office attendance, as required by company policy.

This position represent a current, existing vacancy within the organization.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Insurance Industry: 3 years (preferred)

Work Location: Hybrid remote in North York, ON