Job Description
Details:
Location(s): Newmarket, ON / Mississauga, ON / Ajax, ON
Salary range: $55,000-$65,000/year + benefits
Duration: Permanent, Fulltime.
JOB DESCRIPTION
Insight Global is looking to hire Commercial Lines Account Managers and Personal Line Account Managers to support one of our Insurance brokerage Clients.
The Account Manager partners with Account Executives to provide efficient and supportive services to clients. This includes reviewing policy changes, reporting and managing claims, negotiating renewal terms to ensure policies meet all underwriting requirements
What you'll do:
• Upselling, networking, generating business through relationships and intakes
• Assess clients' insurance needs and recommend appropriate coverage options across commercial or personal lines. (Commercial property, commercial general liability, commercial auto, specialized commercial policies) or (Personal property, home, tenants, condos, auto, life)
• Compare policies, rates, and terms from multiple insurers to find the best value and protection for clients.
• Explain insurance products, policy conditions, and coverage details in a clear, easy-to-understand way.
• Manage policy administration tasks, including applications, renewals, changes, and documentation.
Advocate for clients during claims processes, ensuring timely communication and fair resolution.
REQUIRED SKILLS AND EXPERIENCE
• Active RIBO License (Registered Insurance Brokers or Ontario)
• 3+ years of Commercial Lines/Personal Lines Insurance experience
• 2+ years customer service experience
• Attention to detail to decrease the possibility of E&O (Errors and Omissions)
• Excellent communication both written and verbal
• Familiar with insurance brokerage customer service management data base