Is this role right for you?
In this role you will:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Process position, employee and job data changes in HR systems throughout the employee lifecycle events. Ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms Respond to inquiries pertaining to position management and employee lifecycle events and answering escalated issues from different stakeholders Run regular daily/weekly reports to assess performance against standard procedures and SLAs Seek opportunities to improve operational effectiveness, and propose recommendations to Managers, Data Management Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high performance environment and contributes to an inclusive work environment. Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
Post-Secondary Degree in Human Resources or Business or pursuing an education in a related field. Relevant experience in resolving customer service requests. Knowledge of employee data administration and end-to-end processes. Deep understanding and knowledge of Bank policies and procedures. Strong knowledge of organizational structure and complexity. Proven teamwork capabilities; strong relationship management and interpersonal skills. Attentive to details and deadlines; ability to manage multiple priorities. Experience with transaction processing and data management. Experience in conflict/issue resolution. What’s in it for you?
The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers A rewarding career path with diverse opportunities for professional development Internal training to support your growth and enhance your skills An inclusive working environment that encourages creativity, curiosity, and celebrates success!
