Health Info Processing Specialist
Michael Garron Hospital
Toronto
Job Description
Overview
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Must Have
- This position will provide Operational Support for sustaining the day-to-day operations of IMS & DB2 Mainframe Software and program products.
- Provide decommissioning support for Mainframe software and program products
- Daily operational changes, Incident/problem management. Provide on call/standby support when required. Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status. Must adhere to Service Level Agreement (SLA) metrics, device maintenance. Providing technical MOP's for all changes, ability to provide acquire system captures and articulate/document capture and point or root cause.
- Ability to work on Mainframe project activities along with all keep the lights on (KTLO) activities such as O/S, and maintenance upgrades.
- Modernization efforts to reduce software costs with some products running on the mainframe
Recent Experience - 10%
- Within 3 years
Documentation and Communication Skills - 15%
- Demonstrated experience with assisting transition and refresh.
- Demonstrated experience in change management activities.
- Demonstrated ability for strong documentation and writing skills.
Knowledge with Mainframe Software in a Support Role and Project Management - 15%
- Demonstrated knowledge and operational support experience with Mainframe in a large scale environment similar as the Government of Ontario.
- 10+ years demonstrated experience in complex projects related to data center uplifts, migrations.
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How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Michael Garron Hospital in Toronto.
Is this a remote position?▼
This appears to be an on-site role in Toronto.
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