Head of Bookkeeping
Job Description
Head of Bookkeeping & Client Services
Edmonton Location, 100% in office
Professional Services, bookkeeping, payroll, financial reporting.
report to Managing Partner
Lead. Inspire. Deliver Excellence.
Edmonton's leading bookkeeping and payroll firms, supporting hundreds of growing businesses across Western Canada. With a diverse and talented team of professionals, we pride ourselves on accuracy, service excellence, innovation, and a positive, people-first culture.
We are seeking an experienced Head of Bookkeeping & Client Services to lead our client delivery teams and elevate service excellence across the firm.
About the Role
This senior leadership position oversees client service delivery, bookkeeping operations, and team performance while ensuring exceptional client experiences and operational excellence.
You will work closely with ownership and leadership to strengthen systems, develop team leaders, and ensure clients receive timely, accurate, and proactive financial support.
Key Responsibilities
- Lead and mentor bookkeeping and client service teams
- Ensure high standards in bookkeeping, payroll, GST, and reporting services
- Oversee client onboarding, service delivery, and client satisfaction
- Develop and improve workflows and operational processes
- Support team training, coaching, and performance management
- Resolve complex client and accounting issues
- Drive continuous improvement in service quality and efficiency
- Collaborate with leadership on growth and service strategies
Ideal Candidate
- 8+ years bookkeeping/accounting experience, including leadership roles
- Strong expertise in QuickBooks, Sage, and cloud accounting platforms
- Proven experience managing teams and client relationships
- Exceptional organizational and communication skills
- Client-focused mindset with strong problem-solving ability
- Passion for mentoring and developing team members
- Experience in a multi-client or public practice environment is an asset
Why join our team?
- Supportive, collaborative team culture
- Diverse client base and interesting work
- Leadership growth opportunity
- Community-minded, people-focused company
- Competitive compensation and benefits
- Opportunity to shape the future of a growing firm
Job Types: Full-time, Permanent
Pay: $80,000.00-$120,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
Work Location: In person
How to Apply
Ready to start your career as a Head of Bookkeeping at Preferred Client Services?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Preferred Client Services in Edmonton.
Is this a remote position?▼
This appears to be an on-site role in Edmonton.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.