Group Benefits Sales & Service Assistant

Job Description

Group Benefits Sales & Service Assistant page is loaded## Group Benefits Sales & Service Assistantlocations: Toronto, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: JR00120697You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:*** Support Account Executives and Service Specialist/Consultants* Coordinate and respond to inquiries and requests for information from Clients, Advisors and Consultants (email inquiries and requests)* Data entry* Update and ensure internal reporting and tracking tools are maintained with accurate and up to date information* Compose and/or prepare various correspondence and presentations* Request and prepare various reports for advisors and clients* Order promotional and business supplies* Works in close collaboration with other business areas (ex. underwriting, disability, group operations, etc.)* Manage incoming and outgoing mail* Assist with compiling relevant information for renewals* 1-2 years relevant work experience in office administration and client services* In-depth knowledge of Microsoft Office (Excel, Word and PowerPoint)* Experience with Microsoft Excel, specifically Pivot Tables and V-look ups* Organizational and time management skills with the ability to prioritize competing requests/ tasks* Teamwork and cooperation* Ability to multi-task within a fast-paced environment while maintaining a high degree of accuracy* Excellent written and oral communication skills* Understands client needs and identifies solutions to non-standard requests* Ability to work independently and as part of a high functioning team* Relationship building/management skills* Strong attention to detail**Preferred Skills:*** High School Diploma or higher* Understanding and knowledge of Group benefits products* Hybrid work environment* A friendly, collaborative, and inclusive culture* 15 vacation days per year* Flexible Benefits from the day you join to meet the needs of you and your family* Pension, stock and savings programs to help build and enhance your future financial security* The opportunity to move along a variety of career paths with amazing networking potential* Access to our Global Learning Centre, available 24/7 for your learning needs* Wellness programs that support the three pillars of your health – mental, physical and financial**Recent Awards:*** We are honoured to be recognized as a 2022, 2023 and 2024 **Best Workplaces in Canada** by Great Place to Work Canada* Great Place to Work list for **Best Workplaces for #HybridWork** 2022* Great Place to Work list for **Best Workplaces for Professional Development in Canada** 2022* Named “**Best Places to Work**” by Glassdoor, 2021 and 2023\*LI-NB1The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.**Salary Range:**51,000/51 000 - 80,200/80 200**Job Category:**Customer Service / Operations**Posting End Date:**01/03/2026**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit
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