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Fraud Controls Analyst — Remote & Client-Focused Investigator

CIBC

Toronto, Canada

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Job Description

A leading Canadian bank is seeking a dedicated Fraud Agent for its team in Toronto. You will monitor client transactions to mitigate fraud while ensuring a positive client experience. Responsibilities include analyzing suspicious activities across various banking channels and documenting investigations. The role will also involve client engagement focused on relationship building, and you will work under a flexible remote work arrangement. The ideal candidate is proactive, client-focused, and motivated to protect clients' interests.
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