Food & Beverage Support Specialist
Job Description
The Food & Beverage Support Specialist works in a support role for our full‑service restaurant operations. Their responsibilities include greeting, seating and saying farewell to guests; ensuring the restaurant is clean, organized, and stocked; and maintaining overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical support to the F&B team that keeps our operations and guests set up for success.
JOB DUTIES
- Greets guests upon their entrance; escorts guests to tables, engages in friendly conversation as guests are seated, presents menus, and expedites servers to newly seated customers; provides gratitude and friendly parting remarks as guests leave. (Essential)
- Monitors the open dining sections for empty and cleaned tables. (Essential)
- Assists with to‑go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact. (Essential)
- Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed. (Essential)
- Clears and cleans tables, as well as restocks utensils, plates, food, and condiments throughout shifts. (Essential)
- Provides friendly, quality, and genuine hospitality to each guest.
- Assists with delivering food or drinks to guests in a timely manner.
- Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment.
- Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils.
- Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming.
- May break down boxes and assist with vendor deliveries as needed.
- Performs shift opening/closing/side work duties as assigned.
- Other duties as assigned.
REQUIREMENTS
- High School Diploma or GED (Preferred)
- 6 months in previous serving experience (Preferred)
- Basic math skills
- Innate desire to provide the very best guest experience
- Excellent guest service and verbal communication skills
- Ability to present a professional resort image, including cleanliness and appearance standards
- Required Certifications/Licensures: Safe Food Handler Certificate Program within 60 days from hire date
PERKS & BENEFITS
At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!
- Online access to view and update personal information, review paystubs, annual T4s, and more
- Participation in company‑wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Access to hundreds of online learning modules via Sun University
- Vacation RV site rent discounts at Sun Outdoors locations nationwide
- This is a genuine vacancy for an existing role
Job Reference: 135074
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343 or send an email to careers@suncommunities.com. Please include "Applicant Accommodation" in the subject line of the email.
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How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Woodlake Trails in St. Catharines.
Is this a remote position?▼
This appears to be an on-site role in St. Catharines.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.