Field Client Manager (Lawyer) - Law Firms

Job Description

This job is with LexisNexis Legal & Professional®, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Do you have a JD?

About Us

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About The Role

This role is designed for a former practicing lawyer who wants to apply deep law firm experience in a strategic, commercial capacity – partnering with large firms to modernize practice delivery, leverage AI responsibly, and drive measurable business outcomes.

Responsibilities

• Requirement: Law degree and 4+ years practice at associate or partner level in a law firm with 50+ lawyers


• Experience in some or all of the following: Innovation, Legal ops, Knowledge management, practice management


• And/or experience influencing revenue growth, client retention, innovation adoption, or strategic initiatives within a law firm or legal services organization.


• Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers), including major strategic customers.


• Demonstrated ability to influence senior stakeholders, drive adoption of new approaches, and commercialize ideas within complex organizations.


• Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.


• Develop and maintain a deep understanding of customer business models, financial drivers, legal workflows, and market challenges, and translate those insights into tailored growth strategies.


• Build trusted relationships with senior decision-makers, champions, and influencers across law firms, including partners, library leadership, innovation teams, and C‑suite executives.


• Lead consultative, insight-driven sales engagements that uncover customer objectives and deliver differentiated LexisNexis solutions aligned to those priorities.


• Confidently articulate the value of generative AI and advanced legal technologies, connecting innovation to measurable business outcomes, efficiency gains, and competitive advantage.


• Independently design and negotiate customized, multi-product offerings and commercial structures to address complex client needs.


• Conduct regular executive-level status and strategy reviews to assess performance, identify opportunities, and align on long-term partnership goals.


• Deliver compelling, insight-led presentations that clearly articulate ROI, value realization, and strategic impact.


• Capture, synthesize, and relay customer feedback to inform product strategy, roadmap priorities, and market positioning.


• Travel up to 25% to meet clients and attend industry events.

Qualifications

• Law degree and 4+ years practice experience


• Proven success selling complex solutions into large, multi-stakeholder organizations OR significant comparable experience influencing senior stakeholders, driving adoption of new approaches, and commercializing ideas within complex organizations


• Comfort discussing commercial outcomes and driving customers to a decision point


• Strong working knowledge of generative AI, with the ability to apply AI concepts meaningfully in client conversations.


• Highly organized, self-motivated, and comfortable operating independently in a remote or hybrid environment.


• Demonstrated ability to collaborate cross-functionally and contribute to a high-performing, knowledge-sharing sales culture.


• Deep curiosity about customer needs and a proven ability to convert insights into actionable recommendations.


• Ability to translate technical innovation into clear business value and measurable client outcomes.

Work in a way that works for you

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.

Benefits

We believe in a healthy work/life balance. We know that your well‑being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive, multi-carrier health plan benefits


• Disability insurance


• Dependent care and commuter spending accounts


• Life and accident insurance


• Retirement benefits (salary investment plan/employer stock purchase plan)


• Modern family benefits, including adoption and surrogacy

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Canada – Gordon Baker Rd – Toronto $85,800 - $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 - 195,600 (CAD). Base Pay Range in Ontario: $80,500 - $130,500 (CAD) and Total Target Cash Range is $137,500 - $187,500 (CAD). Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This posting is for an existing vacancy.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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