Dynamic Bilingual Customer Service Representative in St. Catharines
Kelly
St. Catharines
Job Description
Drive customer satisfaction and sales as a Bilingual Customer Service Representative. Utilize your expertise in English and French to provide exceptional support and tailored solutions.In this permanent, full-time role, you will engage with customers by consulting on technical and commercial inquiries. You’ll achieve sales goals, maintain regular follow-ups, and assist customers through both virtual and onsite interactions. A focus on generating sales and optimizing business processes will also be essential.
Key Responsibilities:
• Achieve sales goals by providing tailored information
• Follow up on quotations through regular phone contact
• Create sales orders in ERP system efficiently
• Connect with past customers based on historical data
• Suggest LEAN ideas to improve processes
Requirements:
• Minimum 3 years of relevant work experience
• Bilingual in English and French
• Post-Secondary Education preferred
• Strong communication and customer service skills
• Proven problem-solving abilities
Shape the customer experience and enhance sales by leveraging your bilingual skills in a rewarding and collaborative environment.
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How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Kelly in St. Catharines.
Is this a remote position?▼
This appears to be an on-site role in St. Catharines.
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After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
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