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Director, Sales

MSupply Vaughan
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Job Description

Since 1932, Marcone has been trusted by repair professionals to quickly deliver original replacement parts for household appliances. The St. Louis-based company is an authorized distributor for major brands such as General Electric, Whirlpool, Electrolux, Maytag, Bosch, Samsung, L-G and many more. Marcone provides next day delivery to 93% of the U.S. and 100% two-day. They operate a comprehensive training institute offering quality business and technical training. For more information, visit marcone.com.


Job Summary


The Director of Sales provides strategic and operational leadership for the sales organization and works in close partnership with marketing to drive revenue growth, market expansion, and customer retention. This role is responsible for setting and executing sales strategy, leading geographically dispersed sales team, and achieving company revenue objectives through effective planning, forecasting, talent development and customer engagement.


Job Duties & Responsibilities



  • Develops and executes strategic sales plans to achieve revenue targets, expand market share, and grow the customer base across new established territories.

  • Partners with senior leadership to establish sales goals, budgets, forecasts, and growth initiatives, including new product introductions and promotional strategies.

  • Provides leadership oversight to Sales and Marketing teams, ensuring alignment with company objectives and go-to-market strategies.

  • Builds and maintains strong, long-term customer and dealer relationships by understanding business needs and delivering value-driven solutions.

  • Sets, monitors and evaluates sales performance by territory, product, and region; provides coaching and corrective action as needed.

  • Identifies new market opportunities, competitive threats, and growth strategies to support long term business objectives.

  • Reviews and approves dealer applications, account assignments, and Territory Manager sales goals.

  • Leads key customer engagements, supports complex negotiations, and coaches sales leaders on relationship management and dealer execution.

  • Plans and facilitates monthly sales meetings and develops an annual sales calendar to coordinate strategic initiatives.

  • Recruits, trains, and develops sales leaders and staff, fostering a high-performance accountability-driven culture.

  • Conducts regular one-on-one meetings and performance evaluations; recognizes achievement and manages performance issues in partnership with HR.

  • Models company values and professional standards in all interactions and leader activities.

  • Travels with sales staff and calls on customers as needed (up to 40%).

  • Performs other duties as assigned.


Qualifications



  • Bachelor’s degree in business or related field, or equivalent combination of education and experience.

  • 8+ years of progressive experience in sales management and business-related functions.

  • Experience in distribution and/or the appliance industry or a closely related sector.

  • Proven success managing, coaching, and developing remote and geographically dispersed sales teams.

  • Demonstrated knowledge of MS Office and proficiency in CRM software.

  • Experience with sales forecasting, pipeline management, and KPI-driven performance models.

  • Familiarity with ERP systems or B2B distribution environments.


Physical Demands & Work Environment


This role requires up to 40+ hours per week and involves routine physical activity, including:



  • Extended use of hands, arms, and fingers for computer and office work.

  • Prolonged sitting (up to 8 hours daily), with intermittent standing and walking.


What We Offer


We care about your well-being from day one. Here’s a snapshot of the benefits we provide:



  • Comprehensive health benefits, 100% paid by the company – extended health coverage, dental, vision, and prescription drugs, effective your first day

  • Life insurance, plus short- and long-term disability coverage

  • Paid time off – vacation, holidays, and personal days

  • Employee Assistance Program (EAP); Employee discounts, and much more…


Additional Information


Compensation is negotiable based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at careers@msupply.com


mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact careers@msupply.com


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This role is with MSupply in Vaughan.

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This appears to be an on-site role in Vaughan.

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