People Exchange (on behalf of Cambridge Forums)
Reporting to the Director, Forum Resource Management, this role provides administrative functional support to ensure the efficient and timely execution of deliverables in various areas of the business. This role will involve a variety of tasks centered on organization, coordination, administration, and execution. Duties are completed accurately and delivered with high quality in a timely manner. Responsibilities include but are not limited to those in the job description below.
Job Description:
- Provide critical, day-to-day administrative and data-entry support.
- Responsible for deliverables on a program-by-program basis based on assigned verticals.
- Coordination of multiple project/program components and interaction with other team members and internal partners to deliver projects with excellence.
- Transfer data to a third-party email service provider with a strong focus on attention to detail.
- Reconcile project(s) status and escalate where necessary to keep delivery on track.
- Responsible for aligning priorities while utilizing sound judgement and discretionary skills.
- Update, communicate, and provide pertinent information on project/program components to key team members.
- Update content on a WordPress platform and ensure accuracy of information.
- Provide additional administrative support and participation in special projects as required.
Core Competencies:
- Excellent professional written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Process-driven and accurate.
- Flexible and willingness to learn.
- Ability to work independently and as a team.
- Ability to problem solve and think critically.
Core Skills:
- Basic-level skills with MS Office, and database management.
- Administrative experience with proven strong attention to detail and ability to multitask.
- Professional and diplomatic communication skills.
- Excellent professional written and verbal communication skills, including superb knowledge of grammar and spelling.
- Familiarity of CRM systems, WordPress, and Microsoft Marketing an asset.