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Dental Receptionist

Linwell Park Dental St. Catharines
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Job Description

Job Overview

Our dental practice is seeking an experienced Dental Receptionist to manage front desk operations and support daily administrative functions. This role is responsible for ensuring efficient office workflow and maintaining a professional and organized reception area.

The Dental Receptionist is a key member of the team and works closely with clinical staff to support patient scheduling, communication, billing, and overall office coordination.

Key Responsibilities

· Warmly greet and check in patients, creating a positive first impression

· Manage a multi-line phone system: schedule appointments, answer inquiries, and direct calls

· Schedule, confirm, and coordinate appointments to optimize daily flow

· Verify insurance information and process electronic claims submissions

· Accurately enter and update patient records in electronic medical records systems

· Work with dental software AbelDent

· Process payments, support billing, and manage insurance claims

· Maintain organized records and ensure compliance with confidentiality guidelines

· Coordinate closely with clinical staff to support seamless patient care

· Keep the reception area professional, clean, and welcoming

What We're Looking For

· Some experience as a dental receptionist or in a medical office setting is preferred

· Some knowledge of dental terminology, insurance procedures, and billing processes is required

· Proficiency with AbelDent dental management software

· Comfortable using Microsoft Office (Word, Excel, Outlook)

· Excellent verbal and written communication skills

· Strong organizational skills with the ability to multitask efficiently

· High attention to detail and accuracy in data entry

· Professional, reliable, and patient-focused attitude

· Experience handling confidential information with discretion

If you are organized, personable, and ready to be an integral part of a dynamic dental team, we would love to hear from you.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 35 – 40 per week

Work Location: In person

How to Apply

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  1. Click the "Apply Now" button below.
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Frequently Asked Questions

Who is hiring?

This role is with Linwell Park Dental in St. Catharines.

Is this a remote position?

This appears to be an on-site role in St. Catharines.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

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