Customer Service Assistant Department Manager
Longo's
Welland
Job Description
We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment
Are you ready to take your career to the next level?
If so, come join our growing team
Position: Assistant Customer Service Department Manager - Full Time
This is your opportunity to advance your career in a leadership role. As the Assistant Customer Service Department Manager, you will assist the Customer Service Manager to ensure that the department is prepared for daily operations.
What You'll Do
Motivate and mentor Team Members
Provide support in regular team meetings
Coach and train Team Members to maintain the highest level of productivity
Handle Team Member and customer issues
Uphold company policies and procedures including health & safety, food safety and loss prevention
Provide exceptional customer service to all Team Members, Customers and Vendors
What We Are Looking For
Minimum of 1-year experience in a customer service department
Strong customer service skills and the ability to build relationships with Team Members and Customers
Ability to lead, coach, motivate and work in a fast paced environment
Strong computer skills and ability to quickly learn new systems
Ownership to resolve issues with a sense of urgency
Effective communication and listening skills
Strong creativity skills and ability to create eye catching displays
Ability to role model and inspire behaviour consistent with our values
Work Environment
Work is performed in a store retail environment
Must be available to work days, evenings and weekends
Travel is required to support off-site events
Why join our team?
Competitive wages and flexible benefits
Opportunity to advance your career
A team that cares and treats you like family
Culture of teamwork and collaboration
Celebrates and rewards our Team Members
Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.
If you require accommodation, please contact the Human Resources Coordinator at:
Telephone:
Email: (email protected)
Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
How to Apply
Ready to start your career as a Customer Service Assistant Department Manager at Longo's?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Longo's in Welland.
Is this a remote position?▼
This appears to be an on-site role in Welland.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
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