Customer Sales Representative

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>Benefits:</strong><br /><ul><li>Bonus based on performance</li><li>Company parties</li><li>Competitive salary</li><li>Dental insurance</li><li>Employee discounts</li><li>Free uniforms</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Training & development</li><li>Wellness resources</li></ul><br /> At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifications and/or years of automotive repair experience. We are looking for an energetic and outgoing personality that inspires confidence and trust. The successful candidate will be self-driven and motivated to succeed, they will use all Midas core process&#39;s and policies and value integrity and honesty over everything else.<br /><strong>Responsibilities;</strong><br /> Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.<br /> Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.<br /> Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines.<br /> Participate in inventory management and receiving goods.<br /> Ensure that the visual presentation and cleanliness of the store are met at all times.<br /><strong>Duties;</strong><br />The Customer Sales Representative drives optimization of the shops retail sales and profitability while delivering superior customer service, including:<br /> Develop and present estimates, source parts and sell jobs to customers<br /> Interpret inspection results (working with Technician) and present results to customers<br /> Deliver superior customer service while listening and consulting customers<br /> Contributing to the effectiveness of peers to promote success<br /> Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals<br /> Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates<br /><strong>Qualifications;</strong><br /> General automotive knowledge<br /> 1 year experience in the automotive industry<br /> Excellent customer service skills<br /> Good communication skills<br /> Valid drivers license<br /> Ability to work a flexible schedule including weekends.<br><br></p></p>