Customer Experience Representative (Occasional) - Rothesay Ave
Job Description
Customer Experience Representative (Occasional) - Rothesay Ave
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.
Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.
We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.
About the Role
- Welcome customers and support them in finding products that fit their needs
- Engage in thoughtful, consultative conversations to understand preferences
- Share clear, accurate information about our products
- Promote safe, socially responsible consumption
- Build your expertise through continuous training and learning
You’ll be a great fit for this role if you:
- Are inquisitive and eager to learn, adapting positively as the industry evolves
- Take a customer-focused approach, actively listen, and communicate with confidence
- Enjoy working as part of a supportive, collaborative team
- Are committed to social responsibility and public education
- Are professional, dependable, and flexible with days, evenings, and weekends
- Are 19 years of age or older
- Are bilingual in both official languages (required)
- Have post-secondary education (asset)
- Bring supervisory experience (asset)
What We Offer
- $21.52 per hour (inclusive of 4% vacation pay and 4% holiday pay)
- Flexible, occasional hours (no minimum guaranteed)
- Employee Assistance Program
- $1000 Health Spending Account after successful completion of a 6-month probationary period
- Opportunities for continuous learning, skill-building, and professional development
How to Apply
Please submit your resume and cover letter through our online application system.
Candidates selected for further consideration will participate in a competency-based selection process and may be required to complete additional assessments.
Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.
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How to Apply
Ready to start your career as a Customer Experience Representative (Occasional) - Rothesay Ave at Cannabis NB website?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Cannabis NB website in Saint John.
Is this a remote position?▼
This appears to be an on-site role in Saint John.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.