Complete Customer Care Coordinator

Full Time
  • Full Time
  • Canada
  • 153600
  • Salary: 153600

Canadian Linen

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to over 300,000 customers nationwide across virtually all industries. From design and manufacturing to laundering and delivery, CLAUS works with local and national clients to create and maintain a comprehensive uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations across the country. Canadian Linen and Uniform Services Company is seeking a Customer Service Coordinator in a hybrid role of customer service receptionist and office administration.

They will have a variety of administrative responsibilities and thrive in a fast-paced work environment. The ideal candidate would possess strong customer-oriented skills with receptionist experience. This person will demonstrate enthusiasm in their work and be happy to support various operational departments What you will do: Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco communication system, responding to customer emails. Secure office supplies, gather and update presentation documents, support other departments as needed.

Work with our customer service representatives (drivers) to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues. Handle accounts receivable and accounts payable. Various reports in Oracle, Excel, ABS to be maintained and updated daily. We are looking for individuals who: Have proficiency in English (both oral and written).

Have experience in an administrative and/or administrative support role. Have knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint). Have superior communication skills (verbal and written). Possess excellent customer service skills and effective oral communication skills, both written and verbal.

Demonstrate professionalism in punctuality, attitude, and grammar. Are extremely organized in their approach to document control and administrative functions. Will perform any other tasks that may be assigned to them. What’s in it for you: Job stability: Canadian Linen/Quebec Linge has been employing people in Canada for over 95 years.

Excellent benefits and employee assistance program. Retirement savings program (REER). We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Canadian Linen & Uniform Service (CLAUS) is committed to the principle of equal access to employment. We are dedicated to providing a diverse and inclusive work environment for all. We recognize that our future success depends on the perspectives and contributions of all our employees – their diverse backgrounds, abilities, and experiences make our company stronger. If you are contacted for a job offer, please inform us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

All accommodation information provided will be treated confidentially and used solely for the purpose of providing an accessible candidate experience.


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