Community Manager

Job Description

Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Community Manager to join our Harbourstone Enhanced Care team based in Sydney, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program


• Life, travel, and other insurances


• Access to virtual healthcare 24/7 for FREE through the group health benefit plan


• RRSP program (5% employer matching)


• Vacation accrual (begins immediately) and travel insurance


• Free onsite parking


• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events


• Access to continuing education and training through Shannex’s Centre of Excellence


• Opportunities to be part of sector innovation and continuous improvement initiatives


• Recognition and Rewards for service excellence and safety

About The Opportunity

• Directs and promotes a resident‑directed philosophy; evaluates the company’s standards, goals and objectives and policies to assure optimal level of wellness for residents; assures compliance with regulatory agencies


• Provides leadership and oversight to all departmental activities and to ensure compliance to policies, procedures, and applicable legislation.


• Outlines work assignments.


• Oversees the full recruitment process for new members of the team.


• Monitors and manages performance and provides coaching.


• Completes performance and development discussions for team members.


• Ensures disciplinary procedures and documentation are completed according to company policy.


• Holds regular departmental meetings and team talks.


• Supervises, directs and evaluates the work of subordinate staff to promote quality service, positive employee relations, employment obligations and effective and efficient operations. This includes performance evaluation, training, disciplinary procedures, work assignments, and administers personnel policies and procedures.


• Ensure care and service delivery meets the changing needs of the resident population and that quality standards and objectives are met.


• Provides clinical leadership support to Registered Nurses.


• Coordinate care and service delivery overlaps to create seamless efficiencies that enhance service delivery.


• Provides consultation regarding resident issues and standards of care to nursing personnel and the interdisciplinary team.


• Maintains effective communication, assures resident access to services, and clearly defines responsibility and accountability.


• Assists with initial assessments of potential admissions as requested and provides consultation regarding resident issues and standards of resident care to nursing personnel and the interdisciplinary team.


• Assumes the duties and shifts of registered staff as required and identifies staff development needs and provides in‑services as required.


• Responds to and implements the recommendations resulting from Shannex’s quality program; follows up on government inspection reports. Monitors and assures accreditation and regulatory criteria to maintain compliance.


• Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely, and promotes health and safety through Joint Occupational Health and Safety, proactive risk management programs, occupational health programs, education and policy development.


• Additional related duties as required.

About You

• Bachelor of Science or Diploma in Nursing and registered/licensed with the Nova Scotia Nurses Association


• Minimum five years nursing experience which includes two years clinical nursing and two years administrative experience or equivalent.


• Current First Aid & CPR or BLS Certificate required


• Previous experience in a Retirement Living or Long‑term care setting considered a strong asset


• Previous supervisory/leadership experience an asset


• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex‑owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.