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Communications & Positioning Lead - Customer Operations

Achievers

Toronto, Canada

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Job Description

A leading employee recognition platform in Toronto is seeking a Communications & Positioning Manager to govern customer communications and internal narratives. This role involves managing complex workflows, drafting high-quality communications, and collaborating across teams to ensure messaging aligns across channels. Ideal candidates have over 4 years of experience in content strategy and exceptional writing capabilities, and are skilled in tools like Salesforce and Gainsight. The position offers a hybrid working model and a competitive salary.
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