Commercial Account Manager (Winnipeg)

Job Description

As a Commercial Account Manager, you will play a key role in servicing and managing a diverse book of business across multiple industries, including construction, manufacturing, retail, hospitality, and professional services. Your focus will be on delivering exceptional client service, managing renewals and mid-term changes, and supporting the placement of new and renewal business in collaboration with our producer team. This is a client-facing, service-driven role that requires strong attention to detail, organizational efficiency, and technical insurance knowledge.

Key Responsibilities

Client & Account Management

• Act as the main point of contact for our portfolio of commercial clients.


• Manage day-to-day servicing needs including inquiries, policy changes, endorsements, and documentation.


• Proactively manage renewals, ensuring timely communications, risk reviews, and remarketing where appropriate.


• Build and maintain strong relationships with clients, insurers, and team members.


• Deliver clear and concise coverage explanations and recommendations tailored to client needs.


• Coordinate and process all policy changes, renewals, certificates of insurance, binders, and cancellations.


• Review policy wordings, terms, and conditions for accuracy and completeness.


• Maintain accurate records and documentation within our Broker Management System (BMS).


• Work with underwriters to obtain competitive and comprehensive quotes for both new and renewal business.


• Prioritize tasks effectively in a deadline-driven environment.

Team Support & Internal Collaboration

• Collaborate closely with producers and management to service and grow the commercial book.


• Support Account Executives and the broader team with preparation of proposals, schedules of insurance, and client correspondence.


• Ensure all compliance, service, and documentation standards are met.

New Business & Upsell Opportunities

• Identify and present coverage enhancements or gaps during policy review discussions.


• Provide assistance in onboarding new client.


• Support producers by preparing and managing submissions, quotes, and documentation for new business.

Industry & Product Knowledge

• Stay current with market trends, product changes, and underwriting appetite across key insurer partners.


• Participate in ongoing training and development to enhance commercial insurance expertise.

Winnipeg, Manitoba

Full-time

• Competitive starting salary


• Commission available for all brokers


• Extended health & dental benefits plan


• Three weeks of vacation plus paid personal days


• Training and development


• Professional development with financial support

Industry Experience

• Minimum 2+ years of commercial lines experience in a brokerage or insurer environment.

Technical & Product Knowledge

• Sound knowledge of commercial policy wordings including property, liability, auto, E&O, D&O, cyber, and other specialty coverages.


• Experience with commercial placements, renewals, endorsements, and claims follow-up.

Client-Centric & Communication Skills

• Excellent verbal and written communication skills.


• Ability to build rapport with a diverse group of clients and provide thoughtful, professional service.

Organized & Detail-Oriented

• Strong organizational skills with ability to manage multiple accounts, priorities, and deadlines.


• Comfortable working in a fast-paced, collaborative environment.

Education & Licensing

• Level 2 Insurance License (or ability to obtain within a set timeframe).


• CAIB or CIP designation considered an asset.

Interested? Upload Your Resume

Name (Required)

First Last

Email (Required)

Phone (Required)

Upload Your Resume (Required) Drop files here or Accepted file types: jpeg, jpg, png, pdf, txt, doc, docx, xls, xlsx, rtf, Max. file size: 64 MB, Max. files: 3.

Message (Required)

CAPTCHA

Lakeview Insurance Brokers

Why Join Us?

• Independently owned and client-focused brokerage committed to growth and professional development.


• Work alongside a supportive team that values integrity, collaboration, and excellence.


• Diverse commercial client base with meaningful opportunities for learning and growth.


• Competitive salary, commission opportunities, full benefits, and RRSP match.

If you’re a service-oriented professional with commercial insurance experience and are looking to grow your career with a dynamic and respected team, we’d love to hear from you!