Clinic Director

Job Description

(Annual Clinic Bonus Plan, Management + Fee For Service pay model is available)

Lead with Purpose. Drive Excellence. Inspire Care.

Develop your potential. Make a difference.

Are you a visionary leader ready to shape the future of healthcare in West Kelowna, British Columbia? At Lifemark Physiotherapy West Kelowna, we’re seeking an experienced, passionate, and collaborative Clinic Director to lead our multidisciplinary team of industry experts. As the glue that holds the team together, you’ll drive impactful engagement, cultivate strategic growth, and foster a culture of clinical excellence in the heart of West Kelowna’s vibrant community.

Become part of Lifemark Health Group, Canada’s leading and most comprehensive healthcare management organization, enhancing the health and well-being of Canadians. At Lifemark, your work makes a real difference - expanding access to care and creating lasting impact in the communities you serve.

About Lifemark Physiotherapy West Kelowna clinic, located in Kelowna, BC.

Imagine building your career in a brand-new, fully accessible clinic with 25+ years of trusted care in the community - while living in one of Canada’s most beautiful outdoor playgrounds. At Lifemark Physiotherapy West Kelowna, we blend industry-leading technology, expertise, and holistic, compassionate care in a warm and welcoming environment. Conveniently located off Highway 97 with ample parking, our clinic is centrally located in the modern and bustling city of Kelowna, rooted in a strong foundation of community trust.

And when the workday ends? Adventure begins. Nestled along the stunning Okanagan Lake, Kelowna offers four-season recreation like hiking, biking, skiing, and water sports, along with warm weather, vibrant cultural highlights, world-class wineries, and a welcoming community. With breathtaking parkland, beautiful beaches, and a high quality of life, Kelowna truly has something for everyone.

At Lifemark West Kelowna, you’ll find not only a fulfilling career with a collaborative team of physiotherapists, chiropractors, occupational therapists, massage therapists, and kinesiologists—you’ll also discover the lifestyle you’ve been looking for. Join Lifemark physiotherapy West Kelowna - where career growth meets lifestyle.

Working at Lifemark

We believe that when our team members thrive, our patients feel the difference! We’re committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your clinical skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here’s what you can expect:

• No Red Tape, Real Impact – A fast-paced, patient-focused environment where your ideas shape care and make a difference.


• Collaborative Team – Work alongside top-tier, multi-disciplinary clinicians who value innovation and mentorship.


• Competitive Pay & Benefits – Competitive salary plus an excellent benefits program for permanent employees.


• Retail Savings – 30% employee discount at Shoppers Drug Mart.


• Grow Your Future – Employee Stock Purchase Plan and clear leadership pathways.


• Wellness Support – Paid wellness and vacation days for full-time permanent staff.


• Annual Education Fund – $1,500 for continuing education plus internal training opportunities.


• Referral Rewards – Bonus program for bringing great people to the team.


• Specialty Practice Areas – Opportunities in pelvic health, vestibular, concussion, and cancer rehab.


• Fitness Perk – GoodLife Fitness discount.


• Full Admin Support – We handle booking, billing, paperwork, and online scheduling.


• Positive, Growth-Focused Culture – Mentorship and a welcoming work environment.


• National Brand Recognition – Join a respected organization with a strong digital presence.


• Diverse Caseload – Stable patient flow with flexibility to integrate existing clients.

Qualifications

• Licensed Physiotherapist in good standing with the College of Health and Care Professionals of British Columbia.


• Minimum 3-5 years of clinical experience, with at least 1–3 years in a leadership or management role.


• Strong business acumen and proven ability to manage operations, budgets, and KPIS.


• Excellent interpersonal, mentorship, and communication skills.


• Completion of advanced orthopedic or manual therapy training is an asset.


• Passion for innovation, people development, and client-focused care.

Key Responsibilities

• Deliver high-quality, client-centred clinical assessments and treatment plans.


• Monitor client progress, ensure quality assurance, and support positive clinical outcomes.


• Lead and manage clinic operations, including performance metrics, financials, and workflow optimization.


• Inspire and mentor clinical staff, fostering a high-performance, collaborative team culture.


• Support recruitment, onboarding, and training of new team members.


• Coordinate clinic scheduling, manage conflicts, and promote operational efficiency.


• Engage in community outreach and business development to drive clinic growth.
  
• Act as the clinic’s primary liaison with regional leadership and key stakeholders.

Your Journey with Lifemark: What to Expect

We’re excited to meet professionals who are passionate about making a difference in people’s lives. Let’s shape the future of care—together. Here’s what you can expect from our recruitment process:

Step 1: Connect with Our Talent Acquisition Specialist: Your journey begins with a personalized phone conversation. You’ll learn about Lifemark’s vision for the future of healthcare in Canada, our core values, and the exciting opportunities that align with your interests. This is your chance to share what drives you—your Talent Advisor is here to guide you toward a path that fits your goals and aspirations.

Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Regional Director. This is your opportunity to get a feel for the clinic environment, the types of clients we serve, and the expertise we value. You’ll also gain insight into the team culture and leadership style that makes Lifemark unique.

Step 3: Showcase Your Clinical Skills: We’ll invite you to the clinic for an in-person and practical interview with the Regional Director or Provincial Vice President. You’ll demonstrate your clinical approach and meet the team in action. It’s a great opportunity to experience our collaborative environment firsthand—and for us to see your passion and expertise in motion.

Step 4: Offer & Onboarding: Once a decision is made, we move quickly. You’ll receive a competitive offer and have the chance to ask questions and evaluate the opportunity. Our team typically moves in days—not weeks—so keep an eye on your inbox and voicemail (including your spam folder) for next steps.

Ready to make a difference?

Join Lifemark, where your compassion, drive, and clinical expertise result in the delivery of top-quality patient-centred care, empowering individuals and transforming lives. Apply today!

Land Acknowledgement

The Lifemark Health Group team acknowledges that our work spans many Territories and Treaty areas across Canada. We are grateful for the traditional Knowledge Keepers, Elders, and youth who inspire us. We recognize the land and its benefits, inviting everyone to reflect on the history and work towards reconciliation.

Lifemark Health Group is an equal opportunity employer committed to a respectful, inclusive workplace. We do not tolerate discrimination or harassment and make employment decisions without regard to race, gender, sexual orientation, disability, age, or any other protected status.

Diversity and Inclusion Matter Here. We’re building teams that reflect the communities we serve and fostering an environment where everyone can thrive. We welcome applicants from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Accommodation: Accommodation is available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent@lifemark.ca

About Lifemark

For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals, including physiotherapists, massage therapists, occupational therapists, chiropractors, mental health professionals and more, reflects the diverse communities we serve while fostering a culture of innovation, collaboration, and clinical excellence.

Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians, every day. Our vision is to create a future where interdisciplinary healthcare providers are part of a primary care ecosystem that makes it easier for Canadians to receive the treatment they need, when they need it.