Client Relations

Job Description

Why you'll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

The Client Relations & Sales Manager is responsible for driving revenue growth while strengthening long-term client partnerships within our transportation operations.

This role combines new business development with strategic account management in a fast-paced LTL, FTL, Dry, and Refrigerated transportation environment.

The successful candidate will actively prospect and secure new customers while expanding and protecting existing accounts. This is a highly visible, client-facing role requiring strong transportation industry expertise and a proven ability to close and grow business.

Location: Hybrid role , Based in Oshawa

On-the-road sales within GTA and surrounding regions

What You Will Do

Identify and pursue new regional and national transportation opportunities
Prospect and develop new business through cold outreach, networking, and industry engagement
Present LTL, Truckload (FTL), Dry, and Refrigerated transportation solutions to prospective clients
Develop customized logistics solutions aligned to client supply chain needs
Negotiate pricing and close new business agreements
Manage and grow existing customer accounts
Conduct regular client meetings and performance reviews
Identify upselling and cross-selling opportunities within assigned accounts
Ensure high levels of client satisfaction and retention
Leverage knowledge of refrigerated transport, logistics, 3PL, and food distribution sectors
Understand transportation pricing models and market conditions
Collaborate closely with Operations to ensure seamless service delivery
Meet and exceed established sales targets
Drive revenue growth through both new acquisition and account expansion

What You'll Bring

5–10 years of direct transportation sales experience
Proven success selling LTL, FTL, Dry, and Refrigerated services
Experience in refrigerated transport, logistics, 3PL, or food distribution environments
Strong understanding of pricing structures and competitive positioning
Demonstrated ability to close deals and grow existing accounts
Strong negotiation, communication, and relationship-building skills
Self-motivated and comfortable working in a hybrid / on-the-road role

High school diploma required; post-secondary education in Business, Supply Chain, or Logistics preferred.

Along With The Following Skills & Competencies

Customer Acquisition
Prospecting
Selling
Upselling
Closing sale
Customer Relationship Management (CRM) software

Why people love working for Canada Cartage

Cohesive team and a positive, hard-working atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer

Canada Cartage has been recognized on the Forbes list of Canada's Best Employers for six straight years in a row.
Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada's Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage's reputation as an employer of high quality.
We've been acknowledged by Forbes 2023, as one of Canada's Best Employers for Diversity

Come work with an industry leader

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

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