Business Development Manager

Job Description

Overview

Job Description: The Business Development Manager (BDM) is a key driver of new customer acquisition and revenue growth, with a strong focus on the Ontario market. This position is responsible for identifying, engaging, and closing new business opportunities across various verticals, representing STCR/SIR Solutions’ leading POS and retail technology offerings to both Enterprise and Small Medium Business (SMB) clients.

The BDM will build trusted relationships with prospects and partners, acting as a strategic advisor to help clients achieve growth and digital transformation. This role requires a self-starter with a passion for sales, a deep understanding of technology, and the ability to negotiate and close business deals.

Responsibilities

• New Business Acquisition & Market Expansion: Identify and pursue new business opportunities in the Canadian market, with a primary focus on Ontario.


• New Business Acquisition & Market Expansion: Generate leads through networking, referrals, cold outreach, Sales Development Reps, and industry events.


• New Business Acquisition & Market Expansion: Build and maintain a robust sales pipeline to meet and exceed revenue targets and provide detailed, accurate monthly forecasts.


• New Business Acquisition & Market Expansion: Conduct discovery meetings to understand client needs and align solutions. Engage Solutions Engineers as needed to provide technical expertise in the selling process.

• Relationship Building & Customer Engagement: Cultivate strong relationships with key decision-makers, business operators, and strategic partners by employing a consultative sales approach.


• Relationship Building & Customer Engagement: Act as a trusted advisor to clients, guiding them through the sales process.


• Relationship Building & Customer Engagement: Collaborate with internal teams to ensure a seamless customer experience from prospecting to onboarding.

• Sales Strategy & Collaboration: Meet or exceed monthly, quarterly, and annual unit and revenue goals.


• Sales Strategy & Collaboration: Share market insights and customer feedback with internal teams such as Solutions Engineers to refine offerings.


• Sales Strategy & Collaboration: Participate in team meetings, training sessions, and strategic planning initiatives.

Requirements

• Experience: Minimum of 5 years in business development or technology sales, preferably in the retail or POS industry. Proven track record of meeting or exceeding sales targets in a hunter role.

• Education: Bachelor’s degree in Business, Marketing, Technology, or a related field preferred; or equivalent experience.

• Technical & Industry Knowledge: Strong understanding of technical sales processes.


• Technical & Industry Knowledge: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


• Technical & Industry Knowledge: Experience using CRM tools such as Salesforce, ConnectWise, NAV, etc. to manage pipeline and customer interactions is required.


• Technical & Industry Knowledge: Awareness of SMS software, POS systems and retail technology solutions and competitive products and industry trends is a strong asset.


• Technical & Industry Knowledge: Strong understanding of digital innovation trends and retail industry dynamics.

• Sales Acumen: Passion for sales; results-driven mindset; strong negotiation and communication skills; customer focus; problem-solving; teamwork; adaptability; and analytical capabilities to analyze sales data and market trends.

• Additional Qualifications: Valid driver’s license and willingness to travel as needed.


• Bilingualism (English and French) is desirable.