Branch Administrator & Operations Agent (On-Site)

Job Description

Attendance On-Site Job number 29214 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 27-Oct-2025 Area(s) of interest: Wealth management Location(s): Calgary

A career as a Branch Administrator and Operations Agent at National Bank Private Banking 1859, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you’ll ensure that the branch runs smoothly by efficiently managing administrative tasks, operational activities and any other special projects to be coordinated within the team.

Your job: 

Act as a contact person in resolving operational, relational and IT issues for all branch staff

Perform a variety of day-to-day administrative tasks (e.g., managing mail, filing, ordering supplies)

Post transactional entries on client accounts and assist the banking associates in administrative tasks

Closely monitor budgets related to the branch’s operating activities and promote good business practices

Ensure that the branch’s administrative procedures and policies are followed

Keep client files up to date

Take phone calls, welcome clients and direct them to the appropriate employee

Organize, coordinate and manage meetings with clients and partners

Make sure that the premises and a quality work environment are maintained

Your team: 

National Bank Private Banking 1859 is committed to building long-term, profitable and meaningful relationships. You will be part of a team that is evergrowing and thrives on teamwork. You will report to the Manager of Customer Service and work closely with a team of Banking Associates to monitor the daily administrative work of the office.

Prerequisites: 

High School or Post-Secondary education in Finance an asset 

Organizational and priority management skills

Very good knowledge of Word, Excel and Outlook

Ability to adapt to change and work under pressure

Languages: English

Skills

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Change Management Communication Conflict Resolution Critical Thinking Emotional Intelligence Multitasking Organization Skills Recruiting Stress Management Teamwork Accountability Client-focused Decision Making Detail-oriented Digital literacy Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal