Billing Specialist - Oxford Builders Supplies

Job Description

Billing Specialist – Oxford Builder Supplies

Join EllisDon’s Equipment Division, where you will support billing, collections, and revenue operations for our Oxford Builder’s Supplies line.

Company Overview

EllisDon is a diverse, rapidly growing construction firm committed to innovation, inclusion, and community impact. Our core values empower employees to deliver great careers, respect diversity, and cultivate an authentic workplace.

Responsibilities

• Review complex rental contracts, billing packages, and supporting documentation for accuracy prior to invoicing.


• Analyze billings for correct rates, terms, equipment descriptions, part numbers, job numbers, and site details.


• Identify billing discrepancies and work proactively with Operations, Rentals, Sales, and AR Manager to resolve issues.


• Review and approve division‑submitted billing adjustments and credit requests, escalating items as required.


• Lead recurring discussions with Division Leaders, Rental Coordinators, and Operations teams to address billing issues, training gaps, and recurring errors.


• Hold divisions accountable to billing timelines, documentation standards, contract accuracy, and month‑end deliverables.


• Facilitate resolution of complex billing issues involving multiple departments or system limitations.


• Provide guidance on progress billings, holdbacks, milestone billing, and non‑standard billing requirements.


• Partner with Inventory teams to correct equipment naming conventions, descriptions, and categorization across systems.


• Work with Accounting and Tax teams to ensure billing compliance and reduce tax and reporting issues.


• Support initiatives to standardize part numbers, equipment coding, and billing structures to improve revenue reporting accuracy.


• Provide training and ongoing support to AR Administrators, Rental Coordinators, and divisional staff on billing processes and documentation requirements.


• Support monthly rental cycle billing for internal and external customers across Canada.


• Act as a subject matter expert for Texada and ERP billing functions.


• Provide coverage for AR Administrators or the AR Manager as required.


• Lead clean‑up of customer records, site numbers, project codes, contracts, and billing data.


• Review open and ageing contracts monthly to ensure proper off‑rent processing and timely close‑out.


• Review off‑rent and billing exception reports with divisions to correct errors and prevent misbilling.


• Support AR staff with customer follow‑up related to billing issues, disputes, or documentation gaps.


• Assist with resolving customer escalations by coordinating with Operations, Rentals, and Sales.


• Contribute to month‑end AR activities, reconciliations, and reporting.


• Provide audit support for billing, revenue cycles, customer files, and contract documentation.

Qualifications

• Two to five years of experience in billing, accounts receivable, or accounting roles.


• Experience in construction, equipment rental, industrial services, or manufacturing environments preferred.


• Strong understanding of rental billing cycles, equipment revenue, progress billing, and holdbacks.


• Demonstrated ability to resolve complex billing and contract‑related issues.


• Advanced attention to detail and accuracy.


• Proficiency with Texada, ERP billing modules, and Microsoft Excel.


• Strong communication skills with the ability to lead discussions with divisional leaders.


• Ability to influence cross‑functional teams and enforce billing standards without direct authority.


• Highly organized with the ability to manage multiple priorities across multiple divisions.


• You are comfortable working in a shop environment (Oxford Builders London Shop).

What We Offer

Competitive salary range: $55,000.00–$75,000.00. Benefits include continuous learning opportunities, professional growth, and a supportive inclusive culture. Location: London, Ontario, Canada.

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working‑style preference, family status, education, and socio‑economic status.

Accommodation for applicants with disabilities will be made during the recruitment process when requested. We are committed to providing a positive candidate experience and ensuring timely updates.