Azure CloudOps/Systems Engineer

Full Time
  • Full Time
  • Toronto


insightsoftwareis a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at

Job Description

CloudOps/Systems Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. This positionwill be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 4-6 years of hands-on experience as a Azure CloudOps/Systems Engineer supporting production SaaS/PaaS environments.


  • Deploy, monitor and maintain mission critical multi-tenant SaaS applications and related highly redundant cloud environments across the globe
  • Proactively analyze cloud infrastructure to identify gaps andimprovement opportunities, monitor capacity and ensure superior system performance
  • Troubleshoot and resolve infrastructure issues, ensure proper security controls are enforced
  • Provision and de-provision customers, maintain99.9% application SLA
  • Develop metrics for infrastructure and application components; establish dashboards for monitoring metrics and key performance indicators
  • Perform scheduled maintenance activities, ensure thereleases are planned, developed, validated, and deployed to testing and production environments
  • Manage, implement andmaintain BC/DR and backup procedures for all infrastructure components, conduct annual DR tests
  • Actively participate in SOC2/ISO27001 audits and ensure all auditedcontrols are adhered to
  • Able and be willing to provide on-call duty

Additional Information

  • Only the candidates having a strong hands-on experience withthefull spectrum of Microsoft Azure components will be considered for this position
  • Proficiency in Microsoft Windows Server administration, Active Directory, Identity Management,Microsoft IIS and PowerShell scripting is required
  • Solid understanding of cryptography technologies (TLS, IPsec,TDE) and knowledge of enterprise EDR/VMDR systems is required
  • Practical knowledgeof network administration (TCP/IP, DNS, VLAN, NSG, WAF, L4/L7 load balancing, S2S/P2SVPN etc.) is required
  • Experience with managing multi-tenant SaaS applications is strongly preferred
  • Hands-onknowledge ofMicrosoft SQL Server is strongly preferred
  • Knowledge of penetration testing, vulnerability scanning, SIEM/CMsystems is strongly preferred
  • Understanding of SDLC, CI/CD, Azure DevOps andrelease management is preferred
  • Relevant Microsoft certifications are preferred, but not required
  • Ability to work in a rapidly evolving environment, effectively multi-task andbalance multiple priorities while maintaining a high level of customer satisfaction is required

At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located.

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.


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