TPC Toronto at Osprey Valley
*ASSISTANT FOOD & BEVERAGE MANAGER – CALEDON (ALTON), ON*
We are currently hiring individuals to join our Food and Beverage team in the position of *Assistant Food and Beverage Manager* for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals.
*Responsibilities for this position will include:*
· Ensure exceptional customer service is provided in all food and beverage areas.
· Respond promptly to guest inquiries, concerns, and feedback.
· Monitor service quality and implement improvements as needed.
· Supervise, train, and motivate food and beverage staff.
· Schedule and manage employee shifts, ensuring adequate coverage.
· Conduct performance evaluations and provide constructive feedback.
· Address and resolve employee issues or conflicts.
· Provide ongoing training to staff on service standards and procedures.
· Foster a culture of continuous improvement and professional development.
· Assist in the development and implementation of operational policies and procedures.
· Monitor and maintain high levels of food and beverage quality and presentation.
· Collaborate with the kitchen and bar teams to ensure efficient workflow.
· Oversee inventory management, ordering, and stock control.
· Coordinate and supervise events, banquets, and special functions.
· Collaborate with event planners and clients to ensure successful execution.
· Ensure proper staffing levels for events.
· Ensure compliance with health and safety regulations and standards.
· Implement and enforce sanitation and hygiene protocols.
· Conduct regular inspections to maintain a safe and clean environment.
· Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff
· Implement incentives to motivate staff to sell certain menu items, features and special events
*Qualifications:*
· Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
· Previous experience in a supervisory or managerial role within the food and beverage industry.
· Strong leadership and communication skills.
· Knowledge of food safety and hygiene regulations.
· Ability to work in a fast-paced environment and make sound decisions under pressure.
· Excellent organizational and problem-solving skills.
· Proficient in using computerized systems for ordering, inventory, and financial tracking.
· An ability to understand and use a Point of Sale (POS) system.
· Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management
· Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations.
· Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment.
· Smart Serve Certificate required.
· Ability to work a varied schedule that may include evenings, weekends and holidays.
Expected Start Date: April/May 2024
Job Type: Full-time and Part-time positions available
Only candidates invited for an interview will be contacted.
_TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _
Please visit our website www.ospreyvalley.com or on LinkedIn www.linkedin.com/company/tpc-toronto-at-osprey-valley/ to learn more about TPC Toronto at Osprey Valley.
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal
Salary: $23.00 per hour
Benefits:
* Company events
* Discounted or free food
* On-site parking
* Store discount
Flexible Language Requirement:
* French not required
Schedule:
* Evening shift
* Holidays
* Morning shift
* Weekends as needed
Supplemental pay types:
* Tips
Ability to commute/relocate:
* Caledon, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* supervisory: 2 years (required)
Licence/Certification:
* Smart Serve, SIR or equivalent (required)
Work Location: In person
Expected start date: 2024-05-01