Air Freight Coordinator
Job Description
About the job
Apex Logistics, a leading international freight forwarder and logistics provider worldwide, is currently seeking an Ocean Freight Operation, reporting to the Operations Manager
The keys to success in this position are: Customer focus, teamwork, effective communication, thorough follow-up, relationship building, applying customs knowledge and being extremely well organized.
Key Responsibilities
- Monitor ocean import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution;
- Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.
- Build close, strong relationships with all our customers, overseas agents and service providers;
- Complete processing of all documentation required including invoicing and import declaration if required;
- Conduct research and analysis of routes using historical data, reports and reviews
- Day to day operations to include dealing with customers, customs clearance & other reports and administration duties.
- Ensure all quality control procedures are updated and adhered to.
- Perform other duties as assigned
Qualifications
- 4+ years' experience in freight forwarding and logistics industry
- Minimum relevant bachelor's degree or college diploma
- Excellent interpersonal, problem solving and analytical skills
- Detail-oriented, strong communication skills
- Proficiency in the use of Microsoft Office Suite
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Application question(s):
- Did you work in an international ocean/air freight forwarder company?
Work Location: In person
How to Apply
Ready to start your career as a Air Freight Coordinator at APEX Logistics?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with APEX Logistics in Richmond Hill.
Is this a remote position?▼
This appears to be an on-site role in Richmond Hill.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.