Agile Coach

Full Time
  • Full Time
  • Toronto


Skills and Experience Needed:


  • 5-7 years of Agile coaching/ Scrum master experience with a minimum of 3 years in scaled agile framework.
  • Advanced knowledge of agile theory, methodology- including scaling techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation
  • Ability to establish goals and objectives that support delivery execution for multiple teams, contribute to the direction of the function and provide advice to the team and delivery leadership.
  • Ability to lead, plan, execute and evaluate committed work activities to ensure completion of initiatives.
  • Skill in mentoring, performance management and, using analytical software tools, data analysis methods and reporting techniques.
  • Proficiency using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
  • Knowledge of current and emerging competitor and market trends.


  • Post-secondary education


  • Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE).

What You Will Do:

  • Help Scrum Masters resolve problems and identify innovative solutions.
  • Offer advice and guidance for delivery teams on how to transition to and operate in scaled delivery environments.
  • Coach other teams & leads teams to drive agile adoption.
  • Report to Practice Area Lead or Practice Lead and contribute directly to assigned Journey or Platform
  • Perform training (e.g., towards IT & business leadership, or for Product Owners/Leads) for agile teams, Delivery Leadership and Executives
  • Observe and guide agile teams throughout the organization and through all phases of the Scaled Agile lifecycle.
  • Attend key ceremonies, reviews, and interview practitioners to check practices against the standard agile framework.
  • Identify potential steps for team members to accelerate and reach the next level of capability.
  • Respond to inquiries from stakeholders at all levels in the organization (technical, business, Senior and Executive Management) and address/escalate concerns (e.g., Agile Scale Practice)
  • Provide advice and guidance to stakeholders (e.g., IT, Business and Control functions and agile project teams), as required regarding agile best practices.
  • Develop and support coaching plans for agile teams, as well as team members.
  • Support and develop the Scrum Masters to enhance their effectiveness and capability.
  • Support team members to ensure they have the ability / agile competencies to complete key activities required for agile delivery, including roadmap and story map development and how those activities translate to traditional approaches such as functional decomposition and architectural alignment.
  • Adhere to enterprise frameworks and methodologies that relate to activities for our business areas.
  • Ensure respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities.
  • Facilitate work execution that is aligned to established cost, timing, deliverable and scope objectives.
  • Adhere to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodology.
  • Work directly with key stakeholders to remove impediments and help manage cross- team dependencies.
  • Collaborate with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution.
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary.
  • Participate fully as a member of the agile team (e.g., Product Group, Product Family), support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.
  • Provide thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit.
  • Keep current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up to date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities.
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate, and develop relationships with internal and external Agile teams to develop productive working relationships.
  • Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for the bank, both internally and/or externally


To apply, please visit the following URL: