Advisor, Operational Communications Governance

Job Description

Advisor, Operational Communications Governance

Type: Temporary, 11‑month contract

Location: LE GROUPE JEAN COUTU – VARENNES (#M‑VAR), Québec, Canada

Department: Stores and Operations – Detail Pharma

Division: Qc DP – Ops Detail Pharma (80292927)

Category: Administration

Province: Québec, Canada

Mission

In a strategic initiative to structure operational communications for the pharmacy division’s business units, the Advisor will design, formalize, and implement a clear and coherent operational communications guide. The role will collaborate with key stakeholders to support the governance framework, incorporating change management to sustainably embed the processes.

Responsibilities

• Map and analyze current operational communication practices.


• Identify friction points and improvement opportunities (Teams, Planner, OneDrive, SharePoint).


• Ensure uniform use of templates and dissemination protocols.


• Formalize approval and dissemination processes for operational communications.


• Support adoption by developing training and necessary documentation.


• Collaborate closely with corporate communications and unit governance coordinators.


• Implement feedback mechanisms to adjust practices as needed.


• Work with IT teams to update and optimize supporting platforms.

Qualifications

• Minimum 5 years of project coordination/management experience.


• Knowledge of retail operations and required change management.


• Proficiency with collaborative digital tools (Teams, Planner, OneDrive, SharePoint).


• Excellent written communication skills.


• Ability to communicate across business contexts with stakeholders at multiple hierarchical levels.

EEO & Inclusion Statement

METRO is committed to an inclusive and diverse workplace. We value, respect, and celebrate the diverse origins, experiences, and viewpoints of all applicants. All qualified candidates will be considered for employment. We encourage applicants to inform us if you require reasonable accommodations during the recruitment process and will accommodate you.

We will only communicate with selected candidates and respectfully request agencies do not contact us or submit unsolicited applications.

Benefits & Contract

11‑month temporary contract

• Competitive compensation aligned with experience

• Training and professional development opportunities

• Inclusive environment that values diversity and innovation