Administrative Officer

Job Description

Mandate

The Administrative Officer (AO) is a member of the Central Services team within the Office of the Registrar and Enrolment Management (OREM). Reporting to the Manager, Central Services, the AO coordinates and supports the development, implementation, and continuous improvement of administrative and operational processes across OREM to ensure effective, compliant, and efficient service delivery.

Objectives

Serves as a departmental resource for a wide variety of administrative, human resources and financial processes across the department.
Works closely with Manager, Central Services and Senior OREM leadership team to provide advice, coordination and problem solving on the interpretation of university policies, procedures and collective agreements.
Improve and standardize administrative and operational processes to support effective service delivery and department-wide consistency.

This position requires a level of education, training, and experience equivalent to a bachelor's degree in a related field (administration, business, communication) and 3 years of senior administrative experience, preferably in a large, complex, unionized organization. An equivalent combination of education, training and experience will be considered.

Knowledge, Skills, And Abilities

Demonstrates commitment to valuing the principles of truth, reconciliation and respect, equity, diversity and inclusion, and contributing to an inclusive working and learning environment.
Demonstrated administrative and organizational skills.
Demonstrated leadership, interpersonal, organizational, analytical, critical thinking and problem-solving skills.
Strong attention to detail and dedication to maintaining a high level of accuracy in Human Resources and Budget Administration.
Ability to gather, synthesize, evaluate, and interpret information from a variety of sources.
Superior computer skills using Microsoft Office Suite and university administrative systems (FAST Finance, Banner, Careers, FMIS, Outlook Calendar).
Ability to maintain confidential and private information.
Ability to work independently, perform well under pressure, deal effectively with non-routine matters, take responsibility, display initiative, and problem-solve.
Experience with budget development, implementation and financial management practices.
High level of service orientation and demonstrated ability to provide accurate information, resources, tools or direction to people in a way that is easy to understand and supportive.
Experience working in a similar post-secondary environment is an asset.