Adjuster Level III, Auto Physical Damage Claims – Waterloo, Ontario
Job Description
Adjuster Level III, Auto Physical Damage Claims – Waterloo, Ontario
Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.
Heartland Mutual Insurance has an excellent opportunity in our Claims Department for a Adjuster Level III, Auto Physical Damage Claims – Waterloo, Ontario.
What you will do…
- Handle complex auto claims, including large losses, multi-vehicle incidents, theft, and unlisted driver cases with significant exposure.
- Collaborate with the Senior Special Investigator on potential fraud concerns and escalations.
- Coordinate with appraisers, vendors, and rental providers to manage claim costs and timelines.
- Oversee rental optimization, LKQ vehicle use, and efficient vehicle release from tow, storage, and salvage vendors.
- Accurately reserve all files and issue same-day settlement offers following appraisal approval on total losses.
- Act as a mentor and technical resource for Level II Adjusters.
- Provide frontline feedback to the QA Specialist and Training Lead to improve workflow, documentation, and team performance.
- Participate in catastrophe (CAT) response and manage a portion of stretch or developmental files.
Intrigued? We can’t wait to hear from you!
If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply! Accommodations are available on request for candidates taking part in all aspects of the selection process.
A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.
#J-18808-Ljbffr
How to Apply
Ready to start your career as a Adjuster Level III, Auto Physical Damage Claims – Waterloo, Ontario at Heartland Farm Mutual Inc.?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Heartland Farm Mutual Inc. in Waterloo.
Is this a remote position?▼
This appears to be an on-site role in Waterloo.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.